Wednesday, January 29, 2020

Website Outage: January 29th 2020

January 30th 6:10 AM - The site is back to full functionality again. We are doing a postmortem to resolve the root causes of this issue to prevent it from happening again in the future. Thank you for your patience, sorry for any inconvenience.

10:00 PM - The site is working for most requests for now. 99% of user requests will work just fine but requests might be slightly slower. Some database intensive features may not work (price guide downloads, collection importing, etc). We are still working on a more permanent fix and hope to have it up on the site soon.

5:00 PM - We are aware of the website outage and we are looking into a fix now. Hopefully the site will be back up shortly. It appears there was a database and memory crash that caused these problems.

8 comments :

DraculaBoy said...

Right when I was going to do a huge trade with a local buddy 😣 Hope it's resolved quick & easy.

Anonymous said...

All the gamer groups on fb having a mini heart attack. Your service has some clear value to us all given the response to a small outage.

Travis Burke said...

While this site is down, people could go to the ebay site and click sold listings, which might be a longer route, but is what this site compiles...

sparky01gt said...

I was right in the middle of a shopping spree too. I'm sure you busted your hump to get it back up ASAP though. Thank you. Once I figured out to get my phone to stop opening everything ebay related in the ebay app I was fine using their website for a bit. The app drives me crazy because it resets your search filters with every new search. Crap design. I've definitely come to heavily rely on this site, as my 558 days visited stat will attest. Much appreciated.

Anonymous said...

I know. I was going to add images on some products this evening and found it down.

Tricky T said...

"Right when I was going to do a huge trade with a local buddy" LOL.. Oh nooz!! How tragic!! How will you go on??

Schnazy72 said...

Thanks for working on it! Glad it is up and running!

Anonymous said...

Love the service, thanks for all your hard work!

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